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Easy Web Browsing

How to use Easy Web Browsing (2)

Easy Web Browsing Requirements

  • Operating System
    Usable with Microsoft® Windows 2000 (SP4)(*), Windows XP Home Edition (SP1/SP2/SP3), Windows XP Professional (SP1/SP2/SP3), Windows Vista Home Basic(SP1/SP2), Windows Vista Home Premium(SP1/SP2), Windows Vista Ultimate(SP1/SP2), Windows Vista Enterprise (SP1/SP2), Windows Vista Business (SP1/SP2), Windows 7 Starter, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Enterprise, Windows 7 Ultimate
    * Supported for 32-bit version only
  • Browser
    Microsoft Internet Explorer version 6.0, 7.0 or 8.0 is required.

    You can check the version you are using by accessing Internet Explorer Help, About. If your version is not compatible, you can upgrade to a later version via the Internet.
  • Working with PDF Files
    To display PDF files, one of the following software applications (PDF Viewer) must be installed and properly set to normally display PDF files with Internet Explorer.
    • Adobe® Reader® 6.0 full version
    • Adobe® Reader® 7.0 full version
    • Adobe® Reader® 8.0 full version
    • Adobe® Reader® 9.0 full version
    • Adobe® Acrobat® 6.0
    • Adobe® Acrobat® 7.0
    • Adobe® Acrobat® 8.0
    • Adobe® Acrobat® 9.0
    There are two types of installation for Acrobat Reader full version and not-full (normal) version.
    Follow the below steps to confirm the version. If you find you have not installed a full version, uninstall the current Acrobat Reader and install a full version.
    Adobe Acrobat 9 / Adobe Reader 9 supports Windows XP.
    1. Start Acrobat Reader.
    2. Open "help" menu from the toolbar.
    3. Choose "About Adobe Plug-Ins".
    4. Make sure that the following plug-ins are registered in the newly opened "About Adobe Plug-Ins" window.
    • Acrobat Accessibility
    • Make Accessible

To work with PDF files, the "Display PDF in browser" option should be "on".
From the "Edit" menu of the Adobe Reader or Adobe Acrobat, select "Preferences"-"Internet"-"Web Browser Options", and check the "Display PDF in browser" checkbox.

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Hardware requirements

The following conditions are required when using Easy Web Browsing.

for Windows 2000/XP

  • CPU (processor): Pentium 500MHz or higher
  • Installed memory (storage capacity): 128MB or higher
  • Available hard disk capacity: minimum of 500MB free space
  • Display (display capacity): XGA (1024x768 pixel) 65,536 colors or more
  • Sound (sound source): 16 bits or more that are compatible with the required OS above
  • Network (communication environment): Broadband connection of 512Kbps or higher (ADSL, CATV, etc.)

for Windows Vista

  • CPU (processor): 32-bit x86 or 64-bit x64 proccessor running at better than 1GHz
  • Installed memory (storage capacity): 512MB(Home Basic) or 1GB or more
  • Available hard disk capacity: minimum of 500MB free space
  • Display (display capacity): XGA (1024x768 pixel) 65,536 colors or more
  • Sound (sound source): Windows-compatible 16-bit or higher sound card
  • Network (communication environment): Broadband connection of 512Kbps or higher (ADSL, CATV, etc.)

for Windows 7

  • CPU (processor): 32-bit x86 or 64-bit x64 proccessor running at better than 1GHz
  • Installed memory (storage capacity): 1GB(32bit version ) or 2GB(64bit version) or more
  • Available hard disk capacity: minimum of 500MB free space
  • Display (display capacity): XGA (1024x768 pixel) 65,536 colors or more
  • Sound (sound source): Windows-compatible 16-bit or higher sound card
  • Network (communication environment): Broadband connection of 512Kbps or higher (ADSL, CATV, etc.)

User authority

When Windows XP or Windows 2000 or Windows Vista/7 is used:
When you use Easy Web Browsing, your user authority needs to be administrator authority. If you have logged onto the personal computer being currently used with user authority other than administrator authority, please use Easy Web Browsing after logging in again as a user with administrator authority.

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Problems and solutions

The initial download fails before completion.

If you are using firewall software for anti-virus protection of your PC, your initial download may fail before completion depending on the setting of the firewall software. Check the setting of the firewall software.

(Firewall software: Program to protect PCs from outside intrusion and make them safe)

Text is not read out loud

If after a page has been displayed, the page is not read out loud even though you have moved the mouse to a point where you want reading to begin, it may be attributable to one of the following reasons:
A. The speech program is being downloaded.

Reading does not start while there is the display "Downloading" in the operation panel. Please try again after the downloading has been completed.

B. On the setting screen, one or both of the checkboxes "Automatically enable speech when TTS is available" and "Enable speech sound" are unchecked.

Please check and do the setting, if necessary, through the following steps:

  1. Display the setting screen by clicking theSetting button in the operation panel.
  2. Display the"Speech sound" function by clicking"Speech".
  3. If one or both of the checkboxes"Automatically enable speech when TTS is available" and"Enable speech sound" are unchecked, check the boxes by clicking them.
  4. Press the"Close" button to close the setting screen.

When the speaker volume setting in Windows is mute:
The checking of the checkboxes will be followed by the display"The audio device is mute. Do you want to activate audio?". SelectYes. (If you select No, the checkbox becomes off. Check the box again to enable the speaker.)

C. The page is written in a language for which Easy Web Browsing is not ready.

If a page opened is written in a language for which Easy Web Browsing is not ready, it is not read out loud.

D. When a problem is in the page structure, or a page cannot be loaded correctly:

Refeshing the page by clicking"F5" key may enable reading.

Sound effect is inactiv

If sound effect is inactive, it may be attributable to either of the following reasons:
A. On the setting screen, Selection of Sound Effect is Mute.

Please check and do the setting, if necessary, through the following steps:

  1. Display the setting screen by clicking the"Setting" button in the operation panel.
  2. Display the"Sound effect" function by clicking"Others".
  3. If"None" is selected in Selection of"Sound effect type", select any other, such as"Sound 1", by clicking it.
  4. Press the"Close" button to close the setting screen.

B. In the speaker volume setting in Windows, the SW Synthesizer (or MIDI) setting is mute.

  1. From the Windowsstart menu, select thecontrol panel.
  2. (With Windows XP) SelectSound, Voice, Audio Device, and then selectAdjust System Sound Volume.
  3. On theSound and Audio Device Property screen, press theAdvanced Setting button forDevice Sound Volume.
  4. In theMaster Sound Volume window, uncheck (turn off) Mute forSW Synthesizer(or MIDI) and set the volume to a proper level.
  5. Close all open windows

Reading preparation is not completed (The reading voice software cannot be downloaded)

If you are using firewall software, the reading voice software may not be downloaded. If this is the case, please check the setting of the firewall software

Speech response is slow.

Responses may be delayed a little, or it may take time before speech starts, depending on Web page configuration.
Please wait a little until responses are made after you move the mouse.

Speech is not correct.

Speech errors may occur depending on the sentence that is read.
This happens because the voice synthesis engine of Easy Web Browsing is not compatible.

Speech omits some portion of a page. Easy Web Browsing speaks text not pointed to by the mouse pointer.

Some pages do not allow speech depending on page layout.

(Page layout: Represents page configuration, and ways of creating pages)

Reading ignores the designated speech point.

Pages cannot be read if the page contains text that is coded with HTML. This can happen in a case such as a page containing the contents of a mail magazine. A page must be read as a block from the beginning to the end at all times, irrespective of a point that is designated on that page.

(Mail magazine: Magazine that is regularly issued to subscribers via e-mails.)
(HTML: Language used to build and display Internet pages.)

Operation buttons and the setting panel have disappeared.

If Easy Web Browsing has been used for a long time, the button display may disappear in while you are browsing. Click any vacant point on the button or in the setting panel.

When the screen is magnified, the page layout is corrupted

Depending on a page configuration, a page layout may be substantially corrupted when a page is magnified. Please note that this is due to the way the page is created.

A change of style is not reflected after the page is moved.

A response may be delayed a little, or it may take time to adjust a style or screen magnification, depending on page configuration.
Please wait while the change in style is reflected.

Responses are slow when pages or a magnification rate is changed

When responses are slow, you can quicken processing by setting "No Adjustment" for "Scrollbar width" as follows:

  1. Display the setting screen by pressing the"Setting" button.
  2. Click"Layout" to display"Scrollbar width" function.
  3. With"Scrollbar width", select"No Adjustment" by clicking it.
  4. Press"Close" to close the setting screen.

Character strings cannot be selected with the mouse

To enable the selection of character strings with the mouse, do the following setting:

Note : With this setting, no reading is done.

  1. Display the setting screen by pressing the"Setting" button.
  2. Display the"Magnification" function by clicking"Screen".
  3. Turn off"magnify reading text" by unchecking it.
  4. Display the"Speech sound" function by clicking"Speech".
  5. Turn off"Enable speech sound" by unchecking it.
  6. Click"Other" to display"Mouse" function.
  7. Turn off"Enable mouse dragging scroll" by unchecking it.
  8. Press"Close" to close the setting screen.

Easy Web Browsing aborted with an error display.

Restart Internet Explorer. If your PC does not respond, please turn it off and restart.

A page that should be open is not visible

If a page that should be open is not visible, it may be attributable to either of the following reasons:
A. The page is hidden behind the current page :

Depending on timing, a page opened may be hidden behind the previous page. In cases like this, please try pressing theTab key while holding down theAlt key. The intended page will appear after a number of tries.

B. The page cannot be opened because of the pop-up blocking function of Internet Explorer :

With Windows XP SP2, the Google toolbar, or the like, Internet Explorer has a pop-up blocking function that automatically closes a page opened. Please temporarily clear these functions so that the intended page can be opened.

A page pop-up window is not displayed in front.

A pop-up window is not displayed in front even if it is opened.
Click the Back button.

(Window :An independent and small screen that is prepared at the startup of a program. An image and document are displayed on such screen.)
(Pop-up: To open a new window automatically and display separate contents. Or such window.)

Cannot return to the previous page from a pop-up window.

On some pages, returning to the previous page is not possible from the pop-up window.
In this case, please restart by clicking the Default button, or return to the previous page by clicking theBack button three times or more.

A small window cannot be maximized when two or more pop-up windows are opened.

One of the pop-up windows may not be maximized.
If you want to close this pop-up window, click theClose button on that page or, close the pop-up window by clickingx on the upper right corner of the window.

The magnified part moved upward incorrectly after the PC recovered from standby conditions.

When the PC is recovered from standby conditions, the text magnification part may move upward incorrectly.
In this case, please restart Easy Web Browsing.

(Standby: Conditions in which nothing is displayed on the screen by retaining the conditions immediately before the PC is turned off for the purpose of saving power consumption.)

Easy Web Browsing aborted because software that automatically closes pop-up ads was being used at the same time.

If you use software that automatically closes pop-up advertisements together with Easy Web Browsing, browsing may abort when the pop-up ads are closed. In that case, exit the software that automatically closes pop-up ads, and do not use it with Easy Web Browsing.

With Internet Explorer or other software, the toolbar is not displayed in place

When you are using a screen mode other than full screen, the toolbar and others of Internet Explorer and software started at the same time may be displayed out of place. To display them in place, please do the setting"No Adjustment" for"Scrollbar width":

  1. Display the setting screen by pressing the"Setting" button.
  2. Click"Screen" to display"Layout" function.
  3. With"Scrollbar width", select"No adjustment" by clicking it.
  4. Press"Close" to close the setting screen.

The start icon is not created on the desktop

If you are using security software, it may block the automatic creation of shortcuts on the desktop. Please check the settings of your security software.

How to uninstall from client PC

In Windows 2000/XP

When the main Easy Web Browsing (not including voice synthesis programs) is installed on a client PC, program files, setting files, and temporary files are saved to the following directories:

%ProgramFiles%IBMWebRD
(Example: C:Program FilesIBMWebRD)

%APPDATA%WebRD (Windows2000以上)
(Example: C:Documents and SettingsAdministratorApplication DataWebRD)

Note: The Application Data directory maybe invisible in Windows Explorer because the default property is hidden. If so, please input %APPDATA%WebRD in address bar directly.
To uninstall Easy Web Browsing from a client system, first uninstall all voice synthesis programs. Then delete all the files related to Easy Web Browsing and the startup icon on the desktop.

The below are the steps of uninstall in Windows XP.

The deletion of Voice synthesis engine program

Go into [Control panel]-->[Add or Remove Programs] and delete the following applications.
(If it is being used by the system, you may not be able to delete it. If you are using IBM ViaVoice TTS with other applications, do not delete it.)

  • IBM TTS for Easy Web Browsing
  • IBM ViaVoice TTS Runtime v(a) - (B) -
    where (a) is version, (B) is language

Delete the Executable files

Delete the directory of %ProgramFiles%IBMWebRD (e.g. C:Program FilesIBMWebRD)

Delete the setting files

Delete %APPDATA%WebRD of every user. (For example: in the case of Administrator, delete the files under the folder of C:Documents and SettingsAdministratorApplication DataWebRD)

Delete the plug-in

Go through the following steps to delete the ActiveX plug-in WebRDC.dll (WebRDCtl Class) in Internet Explorer.

  1. Close all the Internet Explorer and other active applications
  2. Start the Internet Explorer
  3. Delete WebRDC.dll(WebRDCtl Class)
    [Tool]-->[Internet Option]-->[General]-->[Setting]-->[Object]-->(Open the folder)-->[WebRDCtl Class]-->Right click-->[Delete]-->Close the opened folder.
  4. Delete Internet Explorer Cache (temporary Internet Files)
    [Cancel] (Close the control panel)-->[Delete files]-->[Delete all the offline contents] --> Check --> [OK]
  5. Remove Internet Explorer's access to the network
    1. Write down the current settings information of the Connect tab
    2. [Connect]-->[LAN setting]-->[Auto configuration]-->[Auto detect the setting]-->Uncheck
    3. [Auto configuration script]-->Uncheck
    4. [Use proxy server to LAN]-->Check
    5. Input invalid value in [Address] and [Port] (Such as:127.0.0.1 8080)
    6. [OK]-->[OK]
  6. Intentionally force an error loading Easy Web Browsing
    Input Easy Web Browsing start URL in the address bar of Internet Explorer, it will appear error message of [The page cannot access properly].
  7. Close Internet Explorer
  8. Restart Internet Explorer
  9. Restore Internet Explorer's access to the network
    [Tool]-->[Internet Option]-->[Connect]--> Restore the settings recorded in Step 4 part 1

In Windows Vista/7.

When the main Easy Web Browsing (not including voice synthesis programs) is installed on a client PC, program files, setting files, and temporary files are saved to the following directories:

%ProgramFiles%IBMWebRD (Example: C:Program FilesIBMWebRD) %USERPROFILE%AppDataLocalVirtualStoreProgramu FilesIBMWebRD %APPDATA%WebRD %TEMP%Low

The below are the steps of uninstall in Windows Vista/7.

The deletion of Voice synthesis engine program

Go into [Control panel]-->[Programs] and delete the following applications. (If it is being used by the system, you may not be able to delete it. If you are using IBM ViaVoice TTS with other applications, do not delete it.)

  • IBM TTS for Easy Web Browsing
  • IBM ViaVoice TTS Runtime v(a) - (B) -
    where (a) is version, (B) is language

Delete the Executable files

  • Delete the startup icon on the desktop for running Easy Web Browsing
  • Delete the directory of %ProgramFiles%IBMWebRD (e.g. C:Program FilesIBMWebRD)
  • Delete the directory of %USERPROFILE%AppDataLocalVirtualStoreProgram FilesIBMWebRD

Delete the setting files

  • Delete the following files and directories in %APPDATA%WebRD.
    • BF3.ini
    • BF4.ini
    • cache1.0
    • Shortcut.ini
    • PCSETTING.ini
  • Delete %TEMP%Lowezweblog.txt and ezweblog.txt_bak.

%XXX% corresponds to the current environment settings of the OS. Execute set command alone in Command Prompt to display these settings.

Delete the plug-in

Go through the following steps to delete the ActiveX plug-in WebRDC.dll (WebRDCtl Class) in Internet Explorer 7.

  1. Close all the Internet Explorer and other active applications
  2. Start the Internet Explorer
  3. Delete WebRDC.dll(WebRDCtl Class)
    • [Tool]-->[Internet Option]-->[General]-->[Delete]-->[Delete All]-->[Delete files and settings that have been stored by Add-ons]-->Check-->[Yes]-->[OK] -->Close the Internet Option dialog.
    • [Tool] -->[Manage Add-ons] -->[Enable or Disable Add-ons] -->[Add-ons that have been used by Internet Explorer](the Show list)--> Delete [WebRDCtl Class(Enable)] -->[Add-ons Installer] :Continue--> [OK]
      Check if [WebRDCtl Class] is enable before deleting it. If it is disable, enable it first.
  4. Close the Internet Explorer.

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