
Japanese version: http://www.ibm.com/jp/ibm/apto/ (external)
Number of employees: 2,200 (January, 2006)
Principal operation sites: Yamato, Yasu, and Fujisawa

Overview:
Twenty years have passed since Yamato Laboratory began its operations in
1985. In its early days, Yamato Laboratory was responsible for the development
of general-purpose terminals and small information equipment centered on
communications products, as well as product assurance for these items.
And over the past two decades, the role of the organization has expanded
greatly.
Today, located in an urban area close to its clients (Yamato City, Kanagawa
Prefecture), Yamato Laboratory is IBM's only research laboratory in the
world that covers research and development fields that include everything
from software and hardware, and technology products to basic research.
During the past few years, Yamato Laboratory has bolstered its R&D
support services for clients and worked to transform itself to a center
of innovation, raising the banner of innovation and integration.
Yamato Laboratory is one part of worldwide R&D and a center of R&D
in the Asia Pacific region Yamato Laboratory groups together IBM's competency
in the field of R&D Yamato Laboratory engages in advanced, global activities
with a focus on Japanese clients and markets
Main products developed and business content:
Hardware- and software-related technical services and consulting, high-performance
computing; digital consumer electronics, embedded hardware and software,
server systems, storage systems, printers, communications systems, store
systems, financial systems, manufacturing systems, applications, Internet-related
services, etc.

- Tokyo Research Laboratory
Japanese version: http://www.trl.ibm.com/ (external)
English version: http://www.research.ibm.com/about/trl.shtml
As one of IBM's eight research laboratories, the Tokyo Research Laboratory
is engaged in various types of research and development projects within
a global system of collaboration and cooperation.
Main products developed and business content:
Business process analysis, optimization, text analysis, user interfaces,
security and privacy, service-oriented computing, system software, optical
circuits, accessibility centers, and on demand innovation services (ODIS)
- Yamato Software Laboratory
Japanese version: http://www.ibm.com/jp/developerworks/ysl/ (external)
The Software Development Laboratory engages in product development, technical
support, and provision of advanced solutions related to IBM's major software
product brands that support on demand business, including WebSphere and
DB2.
Main products developed and business content:Application development tools,
information management, infrastructure related to on demand business, collaboration
tools, pervasive computing, business integration solutions, industry solutions,
Linux, software-related technical services and consulting, autonomic computing
technology, and service-oriented architecture (SOA)
- Systems Development Laboratory
As a member of the Systems & Technology Group and a technical support
unit for system product business, the Systems Development Laboratory develops
various new products and provides technical support for Asia Pacific countries.
- Engineering & Technology Services
Based on its design, development, and manufacturing know-how in the areas
of hardware, software, and services, Engineering & Technology Services
provides consulting, design, development, and testing services. It also
offers services, via outsourcing and other methods, that support the product
development of clients in a wide range of industries, including manufacturing,
distribution, and public works.
Main products developed and business content:
System solutions centers, advanced systems, financial solutions, server
systems, storage systems, tape systems, and deep computing
- Strategic Alliance
This unit is mainly responsible for the OEM of system products from IBM's
Systems & Technology Group (STG). It is also responsible for promotion
of strategic collaboration with Sony, based on IBM's technologies, and
the OEM for STG's technologies and engineering services business that result
from such collaboration.
- Technology Group
This unit is mainly responsible for the chips. It is also responsible for
promotion of PowerPC, strategic collaboration with Apple and Toshiba, based
on IBM's technologies, and the OEM for IBM technologies and engineering
services business that result from such collaboration.
- Manufacturing
In addition to the production of hardware products, fulfillment and delivery
of software products, purchasing, logistics, various kinds of product information,
and translation from media sources, Manufacturing provides clients with
diverse solutions based on supply chain management and manufacturing technology.
- Value Solutions
Yamato Lab. Value Solutions contributes to the success of IBM's business
and clients by developing and providing solutions that meet client requests
in a valuable manner that is unique to Yamato Laboratory.
As a pivotal organization for Yamato Laboratory's services business, Yamato
Lab. Solutions Development engages in collaboration with various business
units to develop and provide solutions. It also integrates such solutions
to provide a higher level of value to clients.
- DCE Innovation Services
DCE Innovation Services provides services related to the total product
lifecycle, including consulting, engineering, development and manufacturing,
and maintenance, centering on the support of solutions for embedded equipment
for digital consumer electronics.
- System Technical Service Center
The System Technical Service Center provides fee-based value-added services
and basic services, 24 hours a day, 365 days a year, centering on software
support services for clients. A total of 350 specialists respond to clients'
requests for advice on systems in general and various software programs
from a client-based viewpoint. The center receives over 11,000 such requests
each month. Also, in terms of indices of service quality, the center has
obtained world-class scores. Based in the Toyosu Office, the center offers
services through its offices in Makuhari, Hakozaki, Osaka Shinanobashi,
and Nagoya.
- Solutions Sales
Yamato Lab. Solutions Sales is responsible for the overall sales of solutions
and services provided by Yamato Laboratory and it develops services and
other offerings from a client-based viewpoint as well as providing the
one-stop shopping opportunity for the purchase of Yamato Laboratory's value-added
solutions. This unit is also responsible for IPD consulting services, DCE
business promotion, PvC business development, PvC SW sales, etc.
- Technical & Operations
This unit supports the entire operations of Yamato Laboratory, through
business, human resources, communications, technical promotion, facility
environments, ISEL, standards and product safety, the UE design center,
etc.
- Strategy & Global Innovation Center
The Strategy & Global Innovation Center is made up of the Social Innovation
Initiative, which is mainly engaged in the joint research project between
the Tokyo Research Laboratory (TRL) and external research organizations,
and the Accessibility Center. Through its research activities, the center
is involved social issues raised by the Global Innovation Outlook (GIO)
and other entities.
Established in 2005 to make effective use of Yamato Laboratory's comprehensive
capabilities, the center works with IBM Research to ensure that Japan takes
a leadership role and promote worldwide development.
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